Terms and Conditions

MIRORES Mining Data Services sp. z o.o.

Privacy Policy

Last updated: May 11, 2026
This Privacy Policy describes how MIRORES Mining Data Services sp. z o.o. (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://mirores.eu/ or use our map platform at https://moon.mirores.eu/ (collectively, the “Services”).

1. Data controller information

The administrator of your personal data is:
  • Company Name: MIRORES Mining Data Services sp. z o.o.
  • Address: ul. Gdańska 13, 53-609 Wrocław, Poland
  • VAT-no (NIP): PL8992987254
  • KRS: 0001091873
  • REGON: 527987366
  • Bank Account: PKO Bank Polski S.A. 21 1020 5226 0000 6702 0844 1752
  • Email: contact@mirores.eu
  • Phone: +48 792 311 561

2. Map platform subscriptions (moon.mirores.eu)

Through our platform moon.mirores.eu, users can subscribe to map data services.
  • Information we collect: to provide subscription access, we collect your name, email address, and billing details..
  • Purpose: we process this data to manage your active subscription, provide technical access to the maps, and handle billing..

3. Right to withdraw (refund policy)

In accordance with the European Union Consumer rights directive:
  • 14-Day right to withdraw: you have the right to withdraw from your subscription or service purchase within 14 days without giving any reason.
  • How to exercise: to request a refund and cancel your service, please contact us at contact@mirores.eu.

4. Payment methods and processing

Your payments are processed securely by our third-party provider, PayU S.A., with its registered office in Poznan (60-166) at Grunwaldzka Street 186.
  • Data transfer: for the purpose of processing your payment, we provide your data (name, email, order total) to PayU S.A..
  • Available methods: on our checkout page, you can choose from:
    • BLIK
    • Online Bank Transfers (including PKO BP, mBank, Santander, Bank Pekao, Millennium, Alior Bank, Inteligo, and others).
    • Payment Cards

5. How we collect and use your personal information

  • Directly from you: we collect information you submit via order forms, account registration, or customer support.
  • Through cookies: we use cookies to improve the experience on both mirores.eu and moon.mirores.eu, including device and usage data.

6. Your rights (GDPR)

As a resident of the European Economic Area, you have the following rights:
  • Right to access: request details of the data we hold.
  • Right to delete: request erasure of your data.
  • Right to correct: update inaccurate information.
  • Right to object: object to data processing for marketing purposes.

7. Security and retention

We retain your personal information only as long as necessary to maintain your subscription, provide Services, or comply with legal and tax obligations in Poland.

8. Contact

For any questions regarding your data or to exercise your 14-day right to withdraw, contact us at: Email: contact@mirores.eu Mail: MIRORES Mining Data Services sp. z o.o., ul. Gdańska 13, 53-609 Wrocław, Poland
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